Last Updated: [Insert Date]
You must be 18 years or older to purchase alcohol from this website. By placing an order, you confirm that you are of legal drinking age in Australia. We reserve the right to request age verification and may cancel orders where proof cannot be provided.
Old Coast Road Brewery operates in accordance with the Liquor Control Act 1988 (WA). We promote responsible service and consumption of alcohol. We may refuse service or delivery if we believe alcohol is being purchased for minors or intoxicated persons.
We comply with Australian Consumer Law. If your product:
– Arrives damaged
– Is incorrect
– Is faulty
Please contact us within 7 days of delivery for a replacement, refund, or credit.
We do not accept returns for change of mind, especially for perishable or consumable goods.
Due to alcohol delivery restrictions, we may be unable to ship to certain postcodes or states. We currently ship to:
– [List allowed states/regions here]
Please contact us prior to ordering if you’re unsure.
Your personal information is handled in accordance with our Privacy Policy. We do not share your data with third parties, except where required to fulfill your order.
To the extent permitted by law, Old Coast Road Brewery is not liable for any indirect, incidental, or consequential loss arising from the use of our products or services.
We reserve the right to update these terms at any time. Continued use of this site implies your acceptance of the current version.
For any questions or issues regarding orders, deliveries, or legal concerns, contact us at:
📧 info@ocrb.com.au
📞 1300 792 106
Effective Date: [Insert Date]
Old Coast Road Brewery is committed to providing high-quality products and excellent customer service. This Returns & Refunds Policy outlines your rights and our obligations with respect to product returns, replacements, and refunds in accordance with Australian Consumer Law.
Due to the nature of our products, we do not offer refunds or exchanges for change of mind. Please choose carefully when making your purchase.
If you receive an item that is damaged, faulty, or incorrect, please contact us within 7 days of delivery. We may request photos and order details to assess the issue.
We will offer a replacement, refund, or store credit, depending on the circumstances and availability of stock.
To request a return or refund:
– Contact us via email at info@ocrb.com.au within 7 days of receiving your order.
– Include your order number, a description of the issue, and any relevant photos.
– We will assess your request and provide instructions on how to proceed.
To be eligible for a return:
– Items must be unused and in the original packaging.
– You must provide proof of purchase.
– The return must be authorised by our team in writing.
If a return is due to a fault or error on our part, we will cover return shipping costs. For all other approved returns, the customer is responsible for return shipping.
Approved refunds will be processed within 5–10 business days via the original payment method. You will receive a confirmation once your refund has been issued.
For any questions regarding returns or refunds, please contact:
Old Coast Road Brewery
1238 West Break Road
Myalup, WA 6220
📧 info@ocrb.com.au
📞 1300 792 106
Special discounts and offers
VIP Points on every purchase
Birthday and seasonal rewards
Early access to all events
50% off delivery on all orders
Special discounts and offers
VIP Points on every purchase
Birthday and seasonal rewards
Early access to all events
50% off delivery on all orders
